Please inform me of your need to change a previously scheduled appointment with at least 24 - hours notice. This does not include emergency situations. Note that insurance policies do not cover missed sessions. The following fees are payed out of pocket regardless of if you have insurance. With less than 24 - hours notice, here is how it works:

1st session missed = freebee
2nd session missed = incurs a fee of half the hourly rate
3rd session missed, and every one missed beyond this = incurs a fee of the full hourly rate

Hourly rate refers to whatever amount you normally pay for a session. For private pay the amount is $110.00 per session. For sliding scale the amount is the sum you have agreed to pay that you normally pay per session.

Please consider the following: I make efforts to maintain a practice size that enables me to offer the best quality of services possible. As a result, keeping appointment slots filled and having people show up for their previously scheduled appointments is crucial to keeping the business viable and effective; at any given time there may be another individual in need of a time slot you occupy. Providing 24 - hours advance notice of your need to change an appointment time enables us to offer that slot to someone who needs it; professional mandate requires that a policy of this nature be in place and observed equally among all clients, in order to help ensure every individual has equal access to the treatment they need. As a result we take this policy seriously and enforce it equally.

Emergencies: In select cases where there is a health emergency, sudden illness, or inclement weather where it is unsafe to travel, the fee may be waived. In these cases it is your responsibility to share your circumstances with your therapist so they can assist you in navigating this policy.

More information on our appointment change policy can be found in the new patient paperwork. You are also welcome to ask your therapist for clarification on any aspects of the policy and we will be happy to discuss it with you.